How can I check the status of my order?
To check the status of your Internet, Phone or Mail/Fax order, just click on the Order Status link at the bottom of every page. Please remember that you must be a registered customer and signed in to your account. To check the status of your order by phone, please call 603-61861085.

How can I find out where my package is?
Our Customer Service section contains everything you need to know about shipping, handling, delivery timeframes and more. Please click on the link below to find out more. Shipping & Handling Return or call us at 603-61861085

When checking on the status of my order I received an "In Process" message. What does that mean?
"In Process" means that your order is in the early stages of shipping. Changes to your order cannot be made during this time, but you can always call to make a return or exchange once your order has arrived [Please check on the Shipping & Handling Return for the return policy ] Please call 603-61861085 for further assistance.

I am shipping my order outside of Malaysia. Will I be charged additional duties and taxes?
Your order may be subject to VAT, import duties and taxes, which are levied once your package reaches your country. LumiDaPeri ships your package with "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.

How do I calculate the shipping and handling for my order?
To see our shipping and handling rates, please click on the link below:
Shipping & Handling Return

How do I make a return or exchange?
A Return and Exchange Form is included with every package.

We will ship exchanged merchandise or issue a refund or credit as soon as your return has been received and processed. Please note that exchanged merchandise of equal or lesser value will be shipped with no additional shipping and handling charges. Please send your package via a prepaid, insured, traceable method. To expedite your exchange, you may order your new selections by calling 603-61861085

How can I exchange items over the phone?
You may order your exchange selections by calling 603-61861085. We will issue a refund or credit for your returned merchandise as soon as the return has been received and processed.

What forms of payment do you accept online?
We accept the following credit cards at LumiDaPeri.com:

• MasterCard
• VISA

How can I search for products quickly at LumiDaPeri.com?
You can quickly find exactly what you're looking for by entering a description in the Key Word Search box or the product code in the upper right hand corner of every page.

What's the best way to shop at LumiDaPeri.com?
At the side of each page, you'll find different categories like "Dresses", "Tops", "Skirts" and "Outerwear" with their further divided sections too. Each section contains a series of products that might interest you. To find a product quickly, just type a keyword into the search box at the upper right hand corner of every page.

Besides shopping online, does LumiDaPeri.com own a store?
No. We do not have a store for walk in. However, we do provide self pick up service where you could collect your ordered items from our warehouse. For fitting and trying, you may call us at 603-61861085 for further information.

However, this service might not be appropriate for customers who stay further. We assured that the measurement and materials described on our website is matched with the real goods.

Where can I find sizing information?
Size charts are located in the Customer Service Section. To see our size charts, please click on the following link: Size Chart