You may like to pick up your ordered items from our warehouse during office hour. There is NO CHARGE for self pick up service.

Self Pick Up Counter Details

Opening Hours :
Monday to Friday (9 am – 6 pm)
Saturday (9 am – 1 pm)
Sunday & Public Holiday : Closed

Address:
2A, Jalan SBC6,
Taman Sri Batu Caves,
68100 Batu Caves,
Selangor Darul Ehsan, Malaysia

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* Number of business days is counted from the time we ship out from our warehouse and is based on estimation.

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* Note: prices above are a rough guide only and may vary depending on the current exchange rate

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• Add RM 30 to Standard Shipping and Handling Charges
• Delivery within 3-10 business days for in-stock items only

• Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.
• LumiDaPeri ships your package with "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.
• For more information regarding your country's custom policies, please contact your local customs office

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. No sale is final.

A return and exchange form is enclosed with every package. Please send your package, including your return and exchange form via a prepaid, insured, traceable method to ensure a safe and documented delivery.

Please fill out the return section of the form completely and enclose it with the item(s) you are returning, and the original copy of the invoice.

Applicable only for items that have been highly misrepresented:

• Different item model/size from the one purchased is received
• Damaged/defective item
• Item’s measurement has large discrepancies with published measurements

We DO NOT accept returns for the following reasons:

• Garment does not fit as expected (too small/too big)
• Do not like overall look of item (cutting/material/etc)

Return claim must be filed and return to LumiDaPeri within 30 days from the purchased date.
* Please send your package, including your return and exchange form via a prepaid, insured, traceable method to ensure a safe and documented delivery.

The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase (or lower), no additional shipping & handling charges will be incurred.

Returning address:

2A, Jalan SBC 6,
Taman Sri Batu Caves,
68100 Batu Caves,
Selangor Darul Ehsan,
Malaysia.

For further enquiries, feel free to call us at 6186 1085 or email us at service@lumidaperi.com

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